Privacy Policy.

01. Introduction

Welcome to EP Tech Services. We provide website development, e-commerce solutions, digital marketing and related digital services.

This Privacy Policy explains how we collect, use, store and share information when you visit our website, contact our team or use our services.

We aim to handle personal information responsibly and transparently in accordance with applicable requirements.

02. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

Information You Provide

• Your name or business name
• Email address
• Phone or WhatsApp number
• Project requirements and inquiries
• Information you submit through forms
• Business information shared for a project

Technical Information

When you visit our website, our hosting provider and any configured analytics or security tools may process technical data such as IP address, browser type, device information, visited pages, access times and referral sources.

03. How We Use Your Information

We may use personal information for legitimate business purposes, including:

• Responding to inquiries and consultation requests
• Preparing quotations and proposals
• Providing and managing contracted digital services
• Communicating about project progress and support
• Maintaining website functionality and security
• Understanding website performance and improving user experience
• Meeting applicable legal, accounting and contractual obligations

Where required by applicable law, we obtain consent before using information for purposes such as optional marketing communications.

04. Cookies & Analytics

Our website may use cookies and similar technologies to support essential functionality, website security, preferences and performance measurement.

If analytics or advertising tools are enabled, they may use cookies or comparable technologies to understand website interactions, subject to applicable consent requirements.

You can control or delete cookies using your browser settings. Blocking certain essential cookies may affect website functionality.

05. Sharing Your Information

We may share limited information with trusted service providers when necessary to operate our website or deliver services.

These providers may include website hosting, email, messaging, security, analytics and project-support platforms.

We may also disclose information when legally required or where necessary to protect rights, security and lawful interests.

We do not treat the submission of a business inquiry as permission to publish your personal information.

06. Data Security

We aim to use reasonable technical and organizational safeguards appropriate to the information we handle.

These may include access controls, account authentication, secure connections, software updates and relevant service provider security measures.

However, no internet-based system or method of electronic storage can be guaranteed completely secure.

07. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, communication, contractual obligations and applicable recordkeeping requirements.

Retention periods may vary depending on the nature of the information and the services involved.

When information is no longer required, we seek to delete or otherwise handle it appropriately, subject to legal and technical limitations.

08. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights concerning your personal information.

These may include the ability to request access, correction or deletion of certain data, object to certain processing or withdraw consent where consent is the relevant basis.

To make a privacy-related request, please email:

info@eptechservices.pro

We may need to verify your identity before processing certain requests.

09. Third-Party Links & Services

Our website may include links to external websites, portfolio projects, social media platforms and WhatsApp.

When you interact with third-party services, their own privacy policies and terms may apply.

We encourage you to review the relevant third-party privacy policies before providing personal information.

10. Children's Privacy

Our website and professional services are intended primarily for businesses and individuals seeking digital services.

We do not intentionally seek personal information from children. If you believe a child has provided personal information to us without appropriate authorization, please contact us.

11. International Data Processing

EP Tech Services serves clients in Pakistan and internationally. Information may be processed using service providers operating in different countries.

Where cross-border processing is subject to specific legal requirements, appropriate arrangements may be necessary to comply with those requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website functionality, data-handling practices or applicable requirements.

Any updated version will be published on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us.